Help & Frequently Asked Questions

Access your saved settings, preferences, and activity. With an account, you can:

• Track activity (followed artists, wishlist, favorites, comments, etc.)
• Report activity
• Receive notifications
• Manage profile and security settings
• Sync data across devices

To create an account, click on the Register or Sign Up button at the top of the page, fill in the required details, and verify your email address.

Check your spam/junk folder first. If it’s not there, click Resend Verification Email on the login page or contact support.

Common reasons include:

• Incorrect email or password
• Unverified email address
• Account temporarily locked for security reasons
• Using social login like (Google/like ) but trying to log in with email, or vice versa
• Try resetting your password or contacting support.

If still issue in log in contact support.

Click Forgot Password on the login page.
Enter your registered email, and we’ll send you a password reset link/reset OTP code.

Reset links/OTP's are time-limited.
If yours expired, simply request a new one by clicking Forgot Password again.

Ensure you entered the correct email.
Also check:

• Spam/Junk folder
• Email filters
• That your inbox is not full

You can request a new one after a few minutes.

For best security:

• Use a strong, unique password
• Enable two-factor authentication (2FA) if available
• Never share your login details
• Log out from shared or public devices

Immediately:

• Change your password
• Enable 2FA
• Review recent activity

Contact support to secure your account.

Your account may become locked after multiple failed login attempts to protect it from unauthorized access.
You can try again after a short period or reset your password.

Yes, go to Account Settings → Profile to update your email, username, or other personal information.
You may need to verify the new email.